Tech support for seniors

Finally, simple technology help for the rest of us.

Technology is always changing. As seniors, it’s sometimes hard to keep up. Epylog makes it easier for you to use your personal devices like iPhone, iPad, AirPods, Android Phone, Amazon Alexa, Smart TVs, and much more. Our short videos cover a fast-growing number of topics most important to you. Join and easily search our Learning Library of "Answer Videos" to your most pressing technology questions.

Shock your grandkids - become tech savvy.

Epylog improves your vitality and quality of life

Your vitality and active approach to living your best life can be enhanced through the use of technology. For most seniors, technology brings on a sense of dread or foreboding keeping them from benefitting from the life-affirming improvements made possible through many of the basic uses of technology.

  • Texting photos of today’s hike to share with your children and grandchildren.

  • A glance at your Apple Watch to check your heart rate as you participate in the longevity-creating activities you enjoy.

Epylog members get unlimited access to our easily searchable Learning Library of short, educational “Answer Videos” you can view on many topics related to your devices. Our videos help you ease into using today’s ever-updating technologies.

New videos are continuously added to enrich our library - always enhancing your experience and the value of your membership. Don't see a video you need? Tell us and we will create it and notify you when it's ready!

How Epylog Works

We have designed Epylog to make it as easy as possible for you to sample our videos for free, select your desired membership, login and search the Epylog Learning Library of videos to find the videos that answer the questions you have about your technology. Follow these 3 simple steps to get started:

  • Sample free videos to experience the quality and entertaining elements of our answer videos. Join for access to everything Epylog offers.

  • Choose the Epylog Basecamp Membership level that works best for you: Single, Duet (2 people), or Family (up to 6 people) monthly or yearly membership subscriptions.

  • After you have created your new Epylog member account, login and search our rich Learning Library for the answer videos you seek based on the device you have a question about: iPhone? iPad? Apple Watch? AirPods? Android? Amazon Alexa, Echo Dot? Smart TV? Other?

    Save any video to your own personal answer video “playlist” for easy access. While watching a video, feel free to use the on-screen video player controls to play, pause, scrub back, scrub forward to any scene in any video. You can also share a video by sending it directly to a friend or family member (membership is required for them to view the video)

Benefits

Just a few of the many benefits Epylog contributes to your life

Be empowered and confident

  • You no longer have to feel like you're burdening your adult children or grandchildren with technology challenges, questions, or concerns.

  • Epylog’s Answer Videos are short and easy to follow. You decide when, where, and how to view them.

  • You will feel empowered with new skills and confidence about using your devices the way you want to.

Regain your independence

  • Put new technology in its place, where it belongs! Completely under your control.

  • Connect with family and friends easily, with confidence.

  • When you have a question that concerns you about technology, just turn to Epylog’s Learning Library of Answer Videos or ask us to create a video for you that addresses your concerns.

  • You will finally feel how technology can free you, instead of bogging you down in frustration.

Easily find “Answer Videos”

  • Members have unlimited access to all videos in our Learning Library covering topics like iPhone, iPad, Apple Watch, Apple Music, AirPods, Laptops, and Android devices.

  • Easily search for the "Answer Videos" you need.

  • Save them in your personal playlist for future rewatch and sharing as desired.

  • We consistently add new videos to your Epylog library.

  • Don't see a video you need? Tell us and we will create one and send you a link via text and email when it's ready!

Affordable Memberships

  • In tribute to the outdoors, we named our member community “Basecamp.”

  • You can choose a monthly or yearly (SAVE 20%) subscription from 3 different plans:

  • 1) Single Basecamp Membership from $9.99 per month;

  • 2) Duet (for 2 people) from $19.99 per month; or

  • 3) Family (up to 6 people) from $49.50 per month.

  • Each of these plans also offers you the ability to SAVE 20% by choosing the yearly option.

  • All members receive unlimited access to Epylog's complete Learning Library to help you answer most technology questions.

Before Epylog

  • If you feel frustrated using today’s ever-changing technology

  • If you frequently ask your adult children and grandkids for help 

  • If you are feeling disconnected from family and friends leaving you feeling isolated and sad

  • If you frequently have to go to phone stores or call manufacturer support

  • If you feel like you’re inconveniencing or burdening others by asking for help

  • If you feel like it’s too difficult to keep up with today’s technology

After Epylog

  • You stay up to date with the life events of family and friends

  • You learn multiple modes of technology communication

  • You receive short how-to videos on many topics

  • You can watch any time, anywhere, on almost any device

  • You feel more empowered using technology

  • You become more independent and confident in today’s world

  • You easily keep track of family photos and videos

  • You feel relieved and excited about new possibilities with technology

Changing the tech game for seniors through short Answer Videos and Learning

Too often we see our seniors discarded, isolated, and feeling alone as the world continually shifts with advancing technology. Connect back with your community and loved ones with our tech support in the form of short, how-to “answer videos.” Finally, there’s effective, affordable, and accessible technology help for seniors.

Epylog founders have over 25 years of combined technology and clinical research expertise that goes into every video tutorial we create. This is a community for people who want an easy way to understand & use personal technology. While Epylog is focused on creating original content and tutorial videos for our core active senior population, anyone can benefit from our how-to “answer videos.”

Meet the Creators

“I believe that one of the reasons America is so  challenged today is because we throw our older and wiser generations by the wayside as if they are a burden.”

-Steve Inch, Co-Founder

Who is Epylog for?

 

  • Epylog’s core value is to provide vitality and enhanced quality of life in the last chapter of life. We have designed our service around seniors, but our Basecamp Membership can benefit anyone who wants to expand their knowledge and use of technology.

  • Take some of the weight off your shoulders by empowering your parents with their own Epylog Membership. Gifting them this new ease and ability with technology is going to change their lives.

  • Brighten up your patients’ lives by giving them the gift of new technology skills. Take the pressure off your shoulders as a caregiver. Ensure they have access to easy modes of communication and entertainment - anytime, anywhere. Caregivers of seniors benefit from any Epylog Membership plan. With options to add multiple people to the Family plan, caregivers are now able to easily help guide seniors to use technology by sharing our services with them.

  • Enjoy the Epylog Family Basecamp Membership that allows up to 6 people on one account. Epylog is a great resource for any age, whether it’s a young one or a grandparent learning new technology skills - basic to advanced, as desired.

  • Epylog is an incredible complement to a community’s resident curriculum. Epylog provides bulk discount membership plans for all residents with access to all educational videos covering a wide range of technology topics, devices, and applications so they can do more safely online and easily stay in touch with loved ones.

    The idea for Epylog was sparked from a clinical research study in luxury Senior-Living Communities, making it a great addition in service to the residential senior population in a community setting with positive, proven results.

We see a real need with our aging population & are here to demystify their technology.

After working in partnership with Senior-Living and Life Plan Communities implementing clinical research studies with technology products, Epylog’s founders saw many of the participants struggling with their new devices. They then offered up their time to answer questions and saw how it completely changed the lives of residents for the better. Now Epylog is expanding to help even more seniors with their technology questions through short, clear, educational, yet entertaining answer videos.

Browse Our Services

Epylog “Answer Videos”

Become a member to access 100+ short, entertaining, how-to videos so you can learn at your own pace and practice your new skills when you desire.

Senior-Living and Life Plan Communities

Volume Memberships are available for our Senior-Living and Life Plan Community partners or book us for speaking events at your facilities to educate & empower your residents with today’s technology.

The idea for Epylog was sparked from a clinical research study in luxury Senior-Living Communities, making it a great addition in service to all residents in a Senior-Living Community setting - with very positive, tangible results.

Chat & Email Support

In need of more assistance? Chat with us online using the small yellow chat bubble in the lower right corner of our website pages or visit our Contact Us page and we will respond to you as soon as we can. Our team is excited to speak with you.

End technology co-dependence with friends and family.

Very frequently, grandparents call their adult kids or grandkids for help with tech. This is one of the many reasons we’re here to provide simple tech support for seniors in the form of short, educational answer videos.

Frequently Asked Questions

  • You EMPOWER them! We think the best way is easy, self-paced, short-video learning so they can pick and choose what to learn at their pace and frequency. They don’t have to feel like a burden to others. Our membership plans are affordable and easy to join.

  • When it comes to making technology easier to use for seniors, we believe you start small with certain devices, learn the basic features and capabilities of the device, and then put that knowledge to use. Think about the simple things you want to do with your devices.

  • It can help eliminate isolation and reconnect active seniors with their community and their loved ones. Technology can help seniors by giving them the opportunity to advance with us in today’s world without feeling alone due to a lack of knowledge and experience using technology.

  • There are many resources that can make technology easier for older adults. From larger and more bolded text options to phones that read out loud for the visually impaired to using hands-free devices, we are in the process of curating the highest-rated resources you can access to make technology easier for seniors.

  • We created short, easy-to-follow answer videos so that our members can choose what they want to learn anytime and anywhere. The best way to learn is often through bite-sized visual and audible information, and we wanted to provide a resource for seniors that is self-paced, easy to use, and fresh.

  • Yes, for any reason you may cancel your membership at any time. We want this process to be as easy, organized, and streamlined as possible. We’ve thought of almost everything, so you don’t have to.

Sample some of our videos.

Watch how to add a Contact into the Favorites List on your iPhone.

Watch how to fix a text error with your cursor on your iPhone.

View how to use your Apple Health app checklist on your iPhone.