Frequently Asked Questions

Watch this series of five (5) short videos (CLICK HERE) to orient you to Epylog and our services. If you have any questions, simply click on the little yellow chat icon in the lower right on each page of our website to ask for assistance. Also, you can click on the “HELP” link in our navigation menu at the top of this page. Thank you for exploring Epylog and our services!

Throughout the website, we showcase our “Free Epylog Sample Answer Video” buttons that link to some of our most popular answer videos (CLICK HERE). You can also scroll to the middle of our home page and test drive six of our popular iPhone “Answer Videos” so you can get a taste of the quality and ease of understanding our videos provide to you as a member. Watch this video for instructions.

Simply select which type of membership you want from our Membership page (CLICK HERE) and get a FREE 30-DAY TRIAL (Monthly Membership) or 60-DAY FREE TRIAL (Annual Membership) get automatically billed each month (or once yearly) with instant, unlimited access to all of our Epylog answer videos and services.

Yes, you can purchase an Epylog membership for someone else as long as there is a credit card on file to be billed monthly or yearly. You can also choose to send them a Gift Card Membership from you by CLICKING HERE

Yes! You are able to cancel your membership at any time. If you are having any trouble or have questions, please reach out to us using our “online chat” in the lower right corner of every page on our website or you can navigate to the Contact Us page. Our Epylog team is standing by to offer you any assistance.

To cancel your membership, click on your circle profile icon on the video library home page and select “Dashboard” to change your account and subscription details.